CAN I CHANGE MY ADDRESS AFTER I HAVE SUBMITTED MY ORDER?Updated a year ago
Unfortunately, we are typically unable to make changes to orders once they have been placed. We ship out orders very quickly and do not always have time to catch them before they ship.
Reply to this message with your correct shipping address and we will do our best to update it if we can.
Has your order shipped?
No: Please contact us ASAP to see if we can catch the order before it ships out. Most of the time we will not be able to cancel, but we will do our best to help you. Please note that if you reach out outside our customer service hours, your order could be shipped out before we can get to your message.
Yes: Since your order has already shipped, we are unable to cancel or make changes to it. If your order ends up being returned to the sender, we will refund your order.